In order to fully implement all the prevention and control requirements of Beijing Municipal Committee and Government on prevention and control of novel coronavirus pneumonia outbreak and spread, ensuring people’s health and life, and providing efficient and high-quality services for foreign-invested enterprises in a timely and fast manner. The municipal investment promotion service center issued a circular on the acceptance of complaints from foreign-funded enterprises in Beijing during the period of epidemic prevention and control, which is as follows:

1、 Foreign complaints will be processed during the period of epidemic prevention and control.

2、 In order to avoid personnel aggregation and reduce the risk of cross infection, it is suggested that relevant enterprises try their best to submit complaint materials to our center through "non-contact" means such as e-mail and EMS mail service.

3、 Those who really need to go to our center to make a direct complaint during the epidemic prevention and control period, please call the complaint hotline in advance to make an appointment.

4、 Those who go to our center for work, please, in accordance with the relevant epidemic prevention requirements of Beijing, wear a mask, actively cooperate with and actively accept the temperature test at the entrance of the building. Those who do not wear masks will be discouraged.

Address of complaint acceptance: Room 411, block F, Fuhua building, No. 8, Chaoyang men North Street, Dongcheng District, Beijing.

Consultation hotline for complaints of Foreign-invested Enterprises: (010) 65544915.

Foreign complaint email: cbfie@investment.beijing.gov.cn

Reception time for complaints and telephone consultation: 9:30-11:30, 14:30-17:00 from Monday to Friday in non-national legal holidays.

Address for direct acceptance of complaints from foreign-invested enterprises: Room 406, block F, Fuhua building, No. 8, Chaoyang men North Street, Dongcheng District, Beijing.

During the epidemic prevention and control period, our center will continue to strengthen the ventilation and disinfection work in public areas, strictly enforce the requirements of staff protection, and create a clean, high-quality and convenient working environment for relevant enterprises.

Thank you for your understanding and support for the work of Beijing Investment Promotion Service Center!

Notice is hereby given.

Beijing Investment Promotion Service Center

February 10, 2020